Get In Touch
Have questions about a specific piece of rough or need assistance with your order? Our team of gemstone experts is here to help.
Contact Form
Use the form below to email us directly at gemrough@bellsouth.net or call us at 828-395-3348.
Install the "Contact Form 7" plugin, create a form, and replace "YOUR_FORM_ID" in the page-contact-faq.php file with your actual form ID to activate this.
Frequently Asked Questions
Do you ship internationally?
Yes, we ship globally via insured premium carriers to ensure your rough arrives safely.
How accurate are the yields?
The Expected Yield on our Technical Specs table is an expert estimate based on decades of experience, but final weight depends heavily on the cutter's design and skill.